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Student Refund Requests
Refund Request form can be found here.
How do I request a refund of my credit balance?
If a credit appears on your account, you may fill out a Refund Request Form at the Cashier's or Student Accounts Offices. In the instance where your account was deliberately overpaid, the overpayment will be sent back to the source of the funds. This includes payments from foreign sources. International students should not have additional money over and above the amount owed on their student account sent to the university. The university is unable to act as a bank or third party to distribute funds. Please allow at least 14 (fourteen) business days to receive a refund. You can also have the credit balance transferred to the GWorld card for Colonial Cash.
How do I set up an account so that my refund will be deposited electronically in my savings account?
After setting up a payment profile for an account that you would like to use for your electronic refund profile in Student Account eBill, select the My Profiles tab then click the Payment Profile link. Click the pencil icon next to the profile to use for refunds then, in the new page, check the “Refund Option” checkbox, then click the “Save” button. The profile used for refunds will have a green check icon in the “Use for Refunds” column. You must set up your electronic refund profile as a payment profile. Authorized users cannot set up refund profiles in your online student account.
How do I remove my electronic refund profile?
To remove an electronic refund profile, after using GWeb to log into Student Account eBill,
-> Select the My Profiles tab
-> Click the Payment Profile link.
-> Click the pencil icon next to the profile used for refunds
-> uncheck the "Refund Option" checkbox, then
-> Click the "Save" button. The profile should no longer have a green Check icon in the "Use for Refunds" column.
How do I view my online refund history?
After using GWeb to log into Student Account eBill, select the “Refunds” tab and then click the Refund History link. In the next page, select the radio buttons for the history you would like to view, specify the date range you would like to view, if applicable, then click the “View Refund History” button.
Are there costs if the student changes their class schedule?
Tuition is fully refunded for classes dropped prior to the first day of the semester. Late registration fees are assessed for schedule changes after the start of the semester. Courses dropped on or after the first day of the semester are subject to the following refund schedules, which govern the prorated cancellation of semester tuition changes in case of program adjustment or withdrawal. See the University Bulletin under "Fees and Financial Regulations", "Withdrawals and Refunds" for more information on the refund schedule.
For classes taken on the main campus during fall and spring semesters this is the amount that will be credited to your student account if you drop your classes:
On or before the end of the 1st week of classes 90% credit
On or before the end of the 2nd week of classes 60% credit
On or before the end of the 3rd week of classes 40% credit
On or before the end of the 4th week of classes 25% credit
After the end of the 4th week of classes NO REFUND
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